FAQ

1 Q: what is the delivery time
A: The delivery time for truck tire is nomally 15 days, specific details of delivery time we need your support to send us by email with your sizes and quanitty to double confirm. The delivery time for car tire is nomally 25-35 days, we have inventory avaible for every month, please check with us, meanwhile we will arrange new production for you 20th every month so that we can make delivery in the next month.
2 Q: what is the payment terms
A: Our payment terms : 1. For new clients: 1) T/T 30% deposit, balance within 10 days after shipment against B/L copy 2) LC at sight 2. For agent or old clients: 1) LC 60 days 2) O/A 30 days 3) D/P 30 days 3. For sole agent or close partners: 1) LC 90 days 2) O/A 60 days 3) D/P 60 days
3 Q: what is the MOQ
A: Minimum quantity for each order: 1x20ft container, that is 400-500 pcs of car tire or LTR tire, or 100pcs of truck tire Minimum quantity for each size: car tire: 200pcs per size if no inventory, if inventory avaible, any quantity truck tire: 50pcs per size if no inventory, if inventory avaible, any quantity
4 Q: what is the port of the shipment from China
A: Our loading port is Qingdao, China
5 Q: what will be the cost to my port or my warehouse
A: Please let me know your final destination and Zip code, so that we can let you know the freight and insurance charges.
6 Q: what is the procedure of making an order
A: 1) please let me know your requirements in tire, let me know your A) Target market (country) B) truck tire or car tire C) what is the status of your road and loads 2) We will send the right tire for your reference according to your requirements 3) you can choose from the list and confirm the pattern, sizes, and quantity 4) we will make a PI (contract) to you 5) you conter-sign the contract and send back the confirmed PI 6) you need make the deposit to confirm the order 7) we will arrange the production and prepare the documents 8) we will arrange the shipment for you 9) you will arrange the balance payment 10) we will send the original documents to you by DHL 11) your agent will help you to make customs clearance and get the tires deliveried to your warehouse 12) you will check our quanlity of tire 13) we have warranty for each tire supplied by us 14) you will get good services of our tire from beginning to the end of tire life
7 Q: what is the warranty of your tire
A: Our car tire warranty: 3 years or 50000 KM Our truck tire warranty: 1 year or 80000km Any tire failed because of tire manufacturer problem in the warranty period, we will responsible to exchange tires for you or refund you
8 Q: why choose your tire
A: 1.we have stable good quality 2.the price of our tire is reasonable 3.we protect our agent or partners by exclusive authority selling in the region 4.
9 Q: why your tire quality is better than others
A: 1) Machinery 2) Raw Material 3) Procedure control 4) Test and inpection
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